What's included
You send me a 30‑minute video of your busiest rush (phone on a counter is fine). I send you:
15‑min Loom video (screen + my voice) – I watch your rush, timestamp every slowdown (e.g., “4:12 – barista walks to fridge for milk”), and explain exactly what to change. Each fix is specific to your layout, your team, and your equipment.
1‑page PDF blueprint – A printable action plan with 7–10 specific fixes. Each fix includes:
What to change (e.g., “Move milk to counter height”)
Why it speeds up service (e.g., “Saves 8 seconds per drink – 2 minutes saved per rush hour”)
How to implement it in under 10 minutes (no tools required)
Printable morning rush checklist – A one‑page sign‑off sheet for your baristas. Each shift, they tick off 5 pre‑rush tasks (milk top‑up, knock box empty, station wipe down). This turns advice into accountability.
Benefits
What it means for your café
Faster customer turnaround
Shorter queues → happier customers → more repeat business.

higher revenue per hour
Each saved second = more drinks sold during peak time. A 40% speed increase can add £200–£400 per week in extra sales.

Less staff stress
Clear systems reduce chaos. Your baristas know exactly what to do, when. Less shouting, more flow.

Lower labour cost per drink
If you're overstaffing to cover slow service, this audit helps you right‑size your team.

Printable accountability
The checklist means no more “I forgot”. Each barista signs off before rush. You enforce – I provide the tool.

One‑time investment, permanent systems
You keep the PDF and Loom forever. Train new hires using the same blueprint. No subscription, no ongoing fees.
“I did the remote audit on a Tuesday. By Friday, our morning ticket time dropped from 4 minutes to 2.5 minutes. The printable checklist alone was worth the £497.” – Pooja
“I did the remote audit on a Tuesday. By Friday, our morning ticket time dropped from 4 minutes to 2.5 minutes. The printable checklist alone was worth the £497.” – Pooja
Why this works
No disruption – You stay open. I work from my laptop. No need to close, no need to clean for a visitor.
No guessing – Every fix is timestamped to your specific video. I don’t give generic advice. I say: “At 7:23, your barista waits for the grinder. Solution: pre‑dose 6 portafilters before rush.”
No fluff – Just operational changes that save seconds per drink, minutes per queue. The average client sees ticket time drop from 4.5 min to 2.5 min within one week.​​​​​​​
How it works
1. You book and pay £497 online.
2. You film 30 minutes of your morning rush.
3. You upload the video to Google Drive.
4. You share the link with me via email.
5. I watch and analyse every slowdown.
6. I deliver your Loom video + PDF blueprint within 48 hours.
7. You implement the fixes and cut your queue time.

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